Our payment system is automatic, you will be asked to verify your payment method upon your approval to start receiving service requests.
In order for you to be listed in our platform, we will need you to verify your payment method so that we can create and link your account to our data base. Unfortunately if you don’t verify your payment method we will not be able to connect you to our data base.
We will refund your $1 back in your account once we verify that you are the owner of the card provided to us.
Our billing cycle is everyday at 12:00 AM Pacific Daylight Time. You will be charged for the amount of service requests you have received on the day of. For example if you received 3 service requests in one day and you have selected the pool-x plan you will be charged $120 USD.
Nope, there’s no contract and no commitment, you can sign up today and cancel tomorrow.
If you would like cancel your account you may send us an email 2 weeks in advance to Support@eastnwestinc.com and we will terminate your account.
Yes you may pause your account FREE of charge anytime you like, all you have to do is inform us 2 weeks in advance and we will pause your account for you.